Frequently Asked Questions (FAQ)
Got a question about BASpark? Check out the common troubleshooting steps below. If your issue persists, feel free to reach out to the community!
Q: Modifying parameters has no effect?
A: Please make sure you click the "Apply Changes" button in the top right corner to push your new settings to the rendering engine.
Q: Prompted with "WebView2 Not Installed" during installation?
A: BASpark relies on the Microsoft WebView2 runtime for rendering. Please click the download link in the pop-up prompt, or visit the official Microsoft website to install the Evergreen Bootstrapper manually.
Q: Why are there no effects on certain windows (e.g., Task Manager, Start Menu)?
A: Due to Windows security mechanisms (UAC), normal applications cannot overlay high-privilege windows. To fix this, check "Run as Administrator" in the settings and restart the software.
Q: How is the system resource consumption?
A: In standard test environments, the static standby memory usage is below 100MB. Even during high-frequency clicking or rapid mouse trails, CPU usage fluctuation remains minimal and hardware-friendly.
Q: How do I make the software launch on system startup?
A: Simply check "Launch on Startup" in the Basic Settings. If the feature doesn't work, check your antivirus or security software to ensure BASpark hasn't been blocked from the startup list.
Q: Cursor effects are offset or misaligned in multi-monitor setups?
A: BASpark supports automatic DPI scaling adaptation. If a layout misalignment occurs after plugging/unplugging monitors, please click "Refresh Monitors" or restart the software to recalibrate.
Q: Nothing happens when clicking the "Check for Updates" button?
A: Please check your internet connection. Server announcements and updates require network access. If your connection is restricted or behind a strict firewall, consider switching your Network Source in settings, or check our GitHub repository manually.
Still Need Help?
Can't find the solution you're looking for? Don't worry! You can get in touch with us through the following channels:
- Report a Bug: Submit an issue on our GitHub Issues page.
- Community Chat: Join our official Discord Server to chat with other users and developers.